| Frequently Asked
Questions
Q. Where are the courses held?
A. All of our classroom courses are held
at the Downtown Ramada Hotel at 707-8th Ave. SW
in Calgary, Tel: (403) 263-7600. The second floor room where the
course will be held is posted in the lobby and another sign for
Ayrton Exploration is normally posted outside the
room.
Q. What is included with the course?
A. Each course includes an extensive manual, a variety of
handouts, charts, maps and exercises. As well, we have many hands-on
samples to pass around for viewing. We also provide tea / coffee
and pastries.
Q. What times do the courses start and finish?
A. We start at 8:30 a.m. and finish by 4:30 p.m. each day.
We take a one-hour lunch break between 12:00 noon and 1:00 p.m.
Q. What are the lunch arrangements?
A. We do not provide a lunch, however participants often
go as a group to the Ramada Hotel’s lobby restaurant for a
smorgasbord lunch. Participants are also free to make their own
lunch plans.
Q. What should I bring to a course?
A. We provide course manuals for all our courses, in which
you can write any course notes. We encourage participants to color
maps, cross-sections and diagrams, so a set of colored pencils (red,
green, blue and yellow specifically), a calculator, ruler, pencil
and eraser and a thin, black felt pen are required.
Q. What should I wear to a course?
A. You can wear anything from casual work attire to jeans
and a T-shirt. Note for those participants signed up for our “Geology
for Non-Geologists” course, the second day includes an afternoon
field trip around several city blocks, so appropriate clothes should
be worn, dependent on the weather.
Q. What are the course schedules?
A. We normally present each of our courses two or three times
per year. Currently, scheduled courses are as follows.
Click
here to view course dates.
Q. How do I register for a course?
A. Register on-line on this website by selecting a course(s) and click on "Register Now", then "Confirm Your Registration" and then "Complete Your Registration." Please provide accurate information and then "Submit Registration."
Q. How do I know if Ayrton Exploration has
received my course registration?
A. Once a registration is received, we will email
a confirmation, generally within two business days. This
confirmation means that we are reserving a place for you in the
courses you have chosen. Due to many corporate accounting policies,
Ayrton Exploration is required to provide your company with detailed
invoicing information on behalf of all participants registering
for our courses. Please provide this invoicing information in the
comment box at the time of your registration. Any registrations
that are received by us without this information, will be considered
incomplete and not guaranteed a seat in any course. If you have
any questions or concerns regarding the invoicing policy, please
contact 403.262.5440
Q. How does Ayrton Exploration invoice?
A. Upon receipt of your registration, we will normally send an invoice
to the “Accounts Payable” department in your company.
The normal method of payment is by company or personal cheque or
by electronic deposits were applicable. If you wish the invoice sent direct to you or your Training Coordinator, please let us know on your registration form.
Please note that we are not set up to accept credit cards.
Q. Does Ayrton Exploration require any specific
information to invoice on my behalf?
A. Generally, we can successfully invoice a company with
a completed registration form. There are some exceptions to this
where the accounts payable department requires a special billing,
purchase order or order originator codes before sending a cheque.
Please inform us of any special billing procedures or codes.
Q. What is your cancellation policy?
ALL FEES MUST BE RECEIVED PRIOR TO THE FIRST DAY OF THE COURSE. We do not accept credit cards.
A fee of $250.00 will be charged for withdrawal from a course or a transfer to the next scheduled course date if notice is received less than 14 days from the first day of the course. The full course fee will be charged if notice of cancellation or transfer to the next available course date is received less than 3 business days from the first day of the course.
We reserve the right to limit participants to ONE transfer or rollover to the next available scheduled course date. No refund or credit will be given after that transfer. There will be absolutely no credit or refunds for no-shows.
Participant substitutions can be made at any time.
Any and all substitutions, cancellations, transfers and / or adjustments MUST be received in writing via one of the following: letter, fax or e-mail. We will confirm your cancellation.
Ayrton Exploration Consulting Ltd. reserves the right to cancel a course if our minimum participant numbers are not met.
Interest will be charged at 2% compounded monthly on outstanding balances in excess of 30 days. |